Jul 8, 2026
Job Summary:
The Service Admin Staff is responsible for providing administrative support to the Service Department by ensuring accurate documentation, efficient record management, and smooth coordination of service-related transactions. This role assists in maintaining organized service operations, preparing reports, and supporting both customers and internal teams to deliver quality after-sales service in accordance with Toyota standards.
Key Responsibilities:
- Administrative and Documentation Support
- Prepare, process, and maintain service-related documents, reports, and records.
- Ensure the accuracy and completeness of repair orders, service records, and other departmental documentation.
- Maintain organized filing systems for both physical and electronic records.
- Service Operations Support
- Assist in coordinating daily service activities and administrative requirements.
- Support Service Advisors and other service personnel with documentation, scheduling, and follow-up tasks.
- Monitor service transactions and ensure timely processing of required documents.
- Customer and Department Coordination
- Communicate professionally with customers regarding service-related inquiries and documentation requirements.
- Coordinate with other departments to facilitate efficient service operations.
- Provide administrative assistance during customer vehicle release and after-sales activities.
- Data Management and Reporting
- Encode and maintain accurate service data using Microsoft Office applications, including Excel, Word, and PowerPoint.
- Prepare daily, weekly, and monthly service reports as required by management.
- Ensure confidentiality and accuracy of departmental records and reports.
- General Administration Duties
- Assist in maintaining office supplies and other administrative resources for the Service Department.
- Participate in training programs to enhance administrative and service-related competencies.
- Render overtime and perform additional duties as assigned to support departmental operations.
QUALIFICATIONS:
- Must possess at least a Bachelor’s degree in any field
- Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint
- With pleasing personality
- Able to work independently or with minimal supervision
- Willing to undergo training
- Willing to render overtime and work flexible hours when needed
- Possesses strong communication skills
- Experience in accounting is a plus
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.
Jul 8, 2026
Job Summary:
The Credit and Collection Staff is responsible for managing customer accounts, monitoring receivables, and ensuring the timely collection of payments. This role supports the dealership’s financial health by maintaining accurate records, coordinating with customers regarding outstanding balances, and implementing effective collection strategies while maintaining positive customer relationships.
Key Responsibilities:
- Accounts Receivable Management
- Monitor and maintain customer accounts, ensuring accurate recording of receivables.
- Track due accounts and prepare aging reports for management review.
- Ensure proper documentation and filing of credit and collection records.
- Collection and Follow-Up
- Contact customers regarding outstanding balances through calls, emails, or written communication.
- Follow up on overdue accounts and ensure timely collection of payments.
- Coordinate with internal departments to resolve billing discrepancies or account issues.
- Credit Evaluation Support
- Assist in reviewing and verifying customer credit documents and requirements.
- Support the evaluation of customer creditworthiness based on company guidelines.
- Ensure completeness and accuracy of submitted credit applications.
- Reporting and Documentation
- Prepare daily, weekly, and monthly collection reports.
- Maintain organized records of payment transactions and collection activities.
- Assist in the reconciliation of accounts and resolving discrepancies.
- Customer Service and Coordination
- Handle customer inquiries related to billing, payments, and account status.
- Maintain professional and courteous communication when dealing with clients.
- Coordinate with Sales, Finance, and other departments to ensure smooth credit and collection processes.
QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in Business-related courses
- Fresh graduates are welcome to apply
- Willing to work overtime as needed
- Possesses good communication skills (both verbal and written)
- Flexible, detail-oriented, and highly organized
- Proficient in Microsoft Applications, especially Excel
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.
Jul 8, 2026
Job Summary:
The Marketing Professional is responsible for supporting and executing marketing initiatives that promote Toyota vehicles, products, and services. This role focuses on customer engagement, lead generation, and field marketing activities while maintaining a high standard of professionalism and customer service. The position requires strong communication skills, adaptability, and the ability to work effectively in a structured, process-driven dealership environment.
Key Responsibilities:
- Marketing & Promotional Activities:
- Assist in the planning and execution of marketing campaigns, promotions, and dealership events.
- Conduct field marketing activities to generate leads and strengthen brand visibility.
- Customer Engagement & Relations:
- Serve as a front-line representative of Toyota Cagayan de Oro, engaging customers professionally and courteously.
- Provide accurate product information and assist potential customers with inquiries and referrals to the sales team.
- Sales Support & Lead Management:
- Support the sales team by generating, qualifying, and endorsing leads.
- Follow up with prospective clients and maintain positive customer relationships.
- Coordination & Reporting:
- Coordinate with internal departments to ensure alignment of marketing initiatives with dealership objectives.
- Prepare basic marketing reports and documentation using Microsoft Office tools.
- Process & Compliance:
- Adhere to Toyota standards, dealership policies, and established marketing procedures.
- Perform assigned tasks efficiently within a structured and process-driven work environment.
QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in any field
- With a pleasing personality and excellent communication skills
- Able to deal effectively and diplomatically with a variety of individuals
- Customer service-oriented, adaptable, flexible, and willing to do fieldwork
- Ability to work well in a process-driven environment
- Knowledgeable in Microsoft Office applications
- Work experience related to sales is an advantage
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.
Jul 8, 2026
Job Summary:
The Quality Controller is responsible for ensuring that vehicles and automotive services meet Toyota’s quality standards before release to customers. This role involves conducting thorough inspections, road testing vehicles, identifying defects or concerns, and coordinating with service and technical teams to ensure customer satisfaction, safety, and compliance with dealership and manufacturer standards.
Key Responsibilities:
- Vehicle Inspection & Quality Assurance:
- Conduct comprehensive quality inspections on vehicles after servicing, repair, or preparation.
- Perform road tests to evaluate vehicle performance, safety, and overall condition.
- Ensure all repair work complies with Toyota quality standards and service guidelines.
- Direct Identification & Reporting:
- Identify, document, and report any defects, irrigularities, or incomplete work.
- Coordinate with technicians and service advisors to address quality concerns promptly.
- Verify corrective actions before final vehicle release.
- Customer Satisfaction & Service Support:
- Ensure vehicles released to customers are clean, safe, and in optimal working condition.
- Support service teams in resolving customer concerns related to vehicle quality.
- Maintain a customer-focused approach during inspections and field-related tasks.
- Documentation & Compliance:
- Accomplish quality checklists, inspection reports, and related documentation accurately.
- Ensure compliance with dealership policies, safety standards, and Toyota procedures.
- Assist in maintaining records for audit and quality monitoring purposes.
- Fieldwork & Coordination:
- Perform field-related tasks such as vehicle transfers, test drives, and on-site inspections as required.
- Work closely with service, aprts, and operations teams to maintain quality consistency.
- Willing to render overtime to support operational requirements.
QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in Automotive-related courses
- At least five (5) years of driving experience
- Must have a valid driver’s license
- Willing to work overtime as needed
- Customer service-oriented, adaptable, flexible, and willing to perform fieldwork
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.
Feb 19, 2026
Job Summary:
The Finance Staff is responsible for supporting the dealerships’ financial and accounting operations by ensuring accurate documentation, timely processing of financial transactions, and compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced dealership environment.
Key Responsibilities:
- Financial Operations Support:
- Assist in processing daily financial transactions, including payments, reimbursements, and billing records.
- Maintain accurate and up-to-date financial documents, reports, and databases.
- Reporting & Documentation:
- Prepare financial schedules, summaries, and basic reports for internal use and management review.
- Ensure proper filing and organization of financial records in compliance with company and audit requirements.
- Data Management & Analysis:
- Encode and validate financial data using Microsoft Excel and other accounting tools.
- Perform basic financial analysis to support budgeting, forecasting, and expense monitoring.
- Coordination & Compliance:
- Coordinate with internal departments to ensure timely submission of financial documents and requirements.
- Assist in ensuring compliance with company policies, accounting standards, and internal controls.
- Administrative & Task Management:
- Handle multiple finance-related tasks efficiently while meeting deadlines.
- Provide administrative support to the Finance Department as needed.
QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in Business-related courses.
- Preferably with experience, but fresh graduates are welcome to apply.
- Can work under pressure and handle multiple tasks.
- Willing to work overtime as needed.
- Possesses good communication skills (both verbal and written).
- Flexible, detail-oriented, and highly organized.
- Proficient in Microsoft Applications, especially Excel.
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.
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