Toyota Butuan City

Address: National Highway, Libertad, Butuan City 8600

Email: customer.relations@toyotabutuan.com.ph

Phone: 0917-720-1617 | 0998-984-6275

Toyota Cagayan de Oro City

Address: KM. 2 National Hwy. Kauswagan Cagayan de Oro City, 9000 Misamis Oriental

Email: customer.relations@toyotacagayandeoro.com.ph

Phone: (088) 858-9993-94 | 858-7770

Toyota Dipolog City

Address: National Highway, Purok Dela Paz, Upper Sicayab, Dipolog City 7100 Philippines

Email: customer.relations@toyotadipolog.com.ph

Phone: (065) 906-0010

Toyota Iligan City

Address: Purok Vanda, Brgy. Acmac, Iligan City, Lanao del Norte

Email: customer.relations@toyotailigan.com.ph

Phone: (063) 224-7480

Toyota Valencia City

Address: P17A Sayre Highway, Hagkol Poblacion, Valencia City, Bukidnon

Email: customer.relations@toyotavalencia.com.ph

Phone: (088) 828-0854

Toyota Zamboanga City

Address: Maria Clara Lorenzo Lobregat Hwy, Zamboanga, 7000 Zamboanga del Sur

Email: customer.relations@toyotazamboanga.com.ph

Phone: (062) 957-1577

CUSTOMER RELATIONS OFFICER

QUALIFICATIONS:

  • Must possess at least a Bachelor’s Degree in any field
  • Strong communication and interpersonal skills
  • Detail-oriented with excellent documentation and monitoring skills
  • Ability to multitask and work effectively under pressure
  • Proactive, resourceful, and able to work independently with minimal supervision
  • Eager to learn and willing to undergo training
  • Knowledgeable in Microsoft Office

SERVICE ADMIN STAFF

CREDIT AND COLLECTION STAFF

Job Summary:

The Credit and Collection Staff is responsible for managing customer accounts, monitoring receivables, and ensuring the timely collection of payments. This role supports the dealership’s financial health by maintaining accurate records, coordinating with customers regarding outstanding balances, and implementing effective collection strategies while maintaining positive customer relationships.

Key Responsibilities:

  • Accounts Receivable Management
    • Monitor and maintain customer accounts, ensuring accurate recording of receivables.
    • Track due accounts and prepare aging reports for management review.
    • Ensure proper documentation and filing of credit and collection records.
  • Collection and Follow-Up
    • Contact customers regarding outstanding balances through calls, emails, or written communication.
    • Follow up on overdue accounts and ensure timely collection of payments.
    • Coordinate with internal departments to resolve billing discrepancies or account issues.
  • Credit Evaluation Support
    • Assist in reviewing and verifying customer credit documents and requirements.
    • Support the evaluation of customer creditworthiness based on company guidelines.
    • Ensure completeness and accuracy of submitted credit applications.
  • Reporting and Documentation
    • Prepare daily, weekly, and monthly collection reports.
    • Maintain organized records of payment transactions and collection activities.
    • Assist in the reconciliation of accounts and resolving discrepancies.
  • Customer Service and Coordination
    • Handle customer inquiries related to billing, payments, and account status.
    • Maintain professional and courteous communication when dealing with clients.
    • Coordinate with Sales, Finance, and other departments to ensure smooth credit and collection processes.

QUALIFICATIONS:

  • Must possess at least a Bachelor’s Degree in Business-related courses
  • Fresh graduates are welcome to apply
  • Willing to work overtime as needed
  • Possesses good communication skills (both verbal and written)
  • Flexible, detail-oriented, and highly organized
  • Proficient in Microsoft Applications, especially Excel

Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.

MARKETING PROFESSIONAL

Job Summary:

The Marketing Professional is responsible for supporting and executing marketing initiatives that promote Toyota vehicles, products, and services. This role focuses on customer engagement, lead generation, and field marketing activities while maintaining a high standard of professionalism and customer service. The position requires strong communication skills, adaptability, and the ability to work effectively in a structured, process-driven dealership environment.

Key Responsibilities:

  • Marketing & Promotional Activities:
    • Assist in the planning and execution of marketing campaigns, promotions, and dealership events.
    • Conduct field marketing activities to generate leads and strengthen brand visibility.
  • Customer Engagement & Relations:
    • Serve as a front-line representative of Toyota Cagayan de Oro, engaging customers professionally and courteously.
    • Provide accurate product information and assist potential customers with inquiries and referrals to the sales team.
  • Sales Support & Lead Management:
    • Support the sales team by generating, qualifying, and endorsing leads.
    • Follow up with prospective clients and maintain positive customer relationships.
  • Coordination & Reporting:
    • Coordinate with internal departments to ensure alignment of marketing initiatives with dealership objectives.
    • Prepare basic marketing reports and documentation using Microsoft Office tools.
  • Process & Compliance:
    • Adhere to Toyota standards, dealership policies, and established marketing procedures.
    • Perform assigned tasks efficiently within a structured and process-driven work environment.

QUALIFICATIONS:

  • Must possess at least a Bachelor’s Degree in any field
  • With a pleasing personality and excellent communication skills
  • Able to deal effectively and diplomatically with a variety of individuals
  • Customer service-oriented, adaptable, flexible, and willing to do fieldwork
  • Ability to work well in a process-driven environment
  • Knowledgeable in Microsoft Office applications
  • Work experience related to sales is an advantage

Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.

QUALITY CONTROLLER

Toyota Cagayan de Oro

Toyota Cagayan de Oro

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