QUALIFICATIONS:
- Must possess a valid driver’s license with restriction codes 1, 2, and 3.
- Must possess at least a Bachelor’s Degree in Automotive-related courses.
- With at least one (1) year of work experience related to driving, vehicle maintenance, or repair.
- Experience in driving tow trucks (6-wheelers) is required.
- With a pleasing personality and a willingness to work the night shift.
- Can deal effectively and diplomatically with various individuals (customers, team members, and supervisors).
- Must be customer service-oriented, adaptable, flexible, and willing to do fieldwork.
- Ability to work with minimal supervision and handle multiple tasks efficiently.
Job Summary:
The Car Jockey/Technician (Night Shift) at Toyota Cagayan de Oro is responsible for safely driving, parking, and moving vehicles, as well as conducting basic vehicle maintenance and repairs during night shift operations. The position requires a valid driver’s license with restriction codes 1, 2, and 3 and the ability to drive larger vehicles such as tow trucks (6-wheelers). This role requires strong customer service skills, flexibility, and the ability to work independently with minimal supervision.
Key Responsibilities:
- Safely drive, move, and park vehicles within the dealership premises, ensuring vehicles are positioned in designated areas.
- Retrieve and deliver vehicles from and to customers or service bays as needed.
- Operate tow trucks (6-wheelers) for vehicle transportation or roadside assistance during the night shift, as required.
- Perform basic vehicle inspections, routine maintenance, and minor repairs such as checking oil levels, tire pressure, and battery status.
- Identify and report any vehicle issues that require additional attention or repair by service technicians.
- Assist in diagnosing vehicle problems and ensure proper handling of vehicles during night shift operations.
- Interact with customers politely and professionally when picking up or delivering vehicles.
- Provide exceptional customer service by handling customer queries, offering assistance, and explaining basic vehicle status or maintenance performed.
- Conduct vehicle movements and maintenance tasks efficiently and accurately during night shift hours to support day shift operations.
- Ensure that vehicles are ready and prepped for the following day’s appointments or deliveries.
- Follow all safety protocols and ensure that vehicles are handled in compliance with company policies and local traffic regulations.
- Perform tasks with the highest level of professionalism and safety to avoid accidents or vehicle damage.
- Travel to various locations for towing or assisting with vehicle breakdowns, providing prompt roadside assistance as needed.
- Perform vehicle recovery and towing operations with care and precision.
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.