QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in courses related to Accounting and Financial Management.
- Work experience is an advantage.
- Proficient in Microsoft Applications specifically in Excel.
- Excellent communication skills both verbal and written.
- Keen attention to detail and excellent organizational skills.
- Honest, reliable, and credible.
- SAP Certification and CPA License are considered advantages.
Job Summary:
As a Credit and Collection Staff at Toyota Cagayan de Oro, you will play a crucial role in managing the dealership’s credit and collection processes. Your proficiency in financial management, attention to detail, and effective communication skills will contribute to the efficient handling of credit applications and the timely collection of payments from customers. You will collaborate with internal teams and customers, upholding the principles of honesty, reliability, and credibility.
Key Responsibilities:
- Manage and assess credit applications from customers, analyzing their financial history and creditworthiness.
- Monitor customer accounts to ensure timely payment of outstanding balances.
- Communicate with customers to address overdue payments and negotiate payment arrangements.
- Collaborate with sales, finance, and customer service teams to resolve payment discrepancies and customer concerns.
- Prepare and maintain accurate records of credit applications, payment transactions, and collection activities.
- Generate credit and collection reports to analyze trends and identify areas for improvement.
- Provide regular updates to the management team regarding credit and collection activities and progress.
- Maintain a professional and respectful approach when interacting with customers and colleagues.
- Uphold ethical standards and confidentiality of customer information.
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.