QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in Automotive-related courses.
- Preferably with a valid driver’s license.
- With a pleasing personality and a willingness to work overtime.
- Must be customer service-oriented, adaptable, flexible, and willing to do fieldwork.
- Work experience related to vehicle maintenance or repair is an advantage.
- Willing to travel to all Toyota Cagayan de Oro branches
- Can do work with or without supervision.
- With an automotive NC1 and/or NC2 certificate.
Job Summary:
The General Job Technician at Toyota Cagayan de Oro is responsible for performing vehicle maintenance and repair services according to Toyota standards. The role requires automotive expertise, customer service orientation, and the ability to work independently and as part of a team. The technician will be expected to deliver high-quality service while ensuring the safety and satisfaction of customers. Fieldwork and travel across Toyota CDO branches may be required.
Key Responsibilities:
- Perform routine vehicle maintenance tasks such as oil changes, brake repairs, tire rotations, and battery checks.
- Diagnose and repair vehicle issues using diagnostic tools and equipment.
- Conduct mechanical and electrical repairs on various Toyota models, ensuring compliance with safety and quality standards.
- Travel to all Toyota Cagayan de Oro branches to provide maintenance and repair services as needed.
- Assist in servicing vehicles at different locations, including on-site repairs and maintenance in coordination with other branches.
- Professionally interact with customers, providing updates on the status of their vehicles and answering any technical questions.
- Ensure that customer vehicles are repaired and maintained in line with Toyota standards to deliver optimal customer satisfaction.
- Maintain accurate records of repairs and maintenance services performed on vehicles.
- Provide detailed reports of vehicle conditions, issues identified, and repairs carried out.
- Conduct thorough inspections of vehicles to ensure they meet quality standards before delivery to customers.
- Ensure that all safety standards are followed during vehicle repairs and maintenance tasks.
- Work closely with other technicians and service staff to complete tasks efficiently and share knowledge and skills.
- Collaborate with the Service Manager to ensure smooth workflow and adherence to schedules.
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.