- Must possess at least a Bachelor’s Degree in any field.
- Work experience related to insurance processing is an advantage.
- Excellent communication skills both verbal and written.
- Customer service-oriented.
- Proficient in Microsoft Applications specifically in Excel.
- Keen attention to detail and excellent organizational skills.
- Honest, reliable, and credible.
As a New Business Insurance Staff at Toyota Cagayan de Oro, you will manage the insurance processing for new vehicles. Your role involves coordinating with insurance providers, ensuring accurate documentation, and providing excellent service to customers seeking insurance coverage for their newly purchased vehicles.
- Facilitate the processing of insurance for new vehicles purchased at the dealership.
- Collaborate with insurance providers to ensure timely and accurate completion of paperwork.
- Communicate with customers to explain insurance options and assist in selecting suitable coverage.
- Address customer inquiries related to insurance terms, coverage, and documentation.
- Ensure accurate and complete documentation of insurance-related information.
- Perform data entry tasks using Microsoft Applications, with a focus on Excel for record-keeping.
- Provide exceptional customer service by guiding customers through the insurance process and addressing concerns.
- Maintain a customer-oriented approach to enhance overall satisfaction.
- Collaborate with the sales team to ensure seamless integration of insurance processing with vehicle sales transactions.
- Communicate effectively with the sales department to obtain necessary information.
- Exercise keen attention to detail in verifying insurance documents, policy details, and customer information.
- Demonstrate excellent organizational skills in managing insurance-related paperwork and maintaining orderly records.
- Uphold a high standard of honesty, reliability, and credibility in handling sensitive insurance information.
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.