Job Summary:
The Finance Staff – Cashier is responsible for handling daily cash transactions, processing customer payments, issuing receipts, and maintaining accurate records of collections. This role supports the Finance Department by ensuring efficient payment processing, proper cash reconciliation, and compliance with dealership financial policies and procedures. The position requires strong customer service skills, attention to detail, and the ability to communicate effectively while handling financial transactions in a fast-paced dealership environment.
Key Responsibillities:
- Cash Handling and Payment Processing
- Receive and process customer payments for vehicle purchases, parts, service transactions, and other dealership charges.
- Accept and verify payments made through cash, checks, bank transfers, and other authorized payment methods.
- Issue official receipts and ensure that all payment transactions are properly recorded.
- Safeguard cash collections and ensure proper turnover of funds in accordance with company procedures.
- Daily Cash Reconciliation and Monitoring
- Reconcile daily collections against receipts, transaction records, and supporting documents.
- Verify the accuracy of cash balances and report any discrepancies to the immediate supervisor.
- Prepare daily collection summaries and cash reconciliation reports.
- Ensure timely submission and turnover of collections and financial documents.
- Daily Cash Reconciliation and Monitoring
- Reconcile daily collections against receipts, transaction records, and supporting documents.
- Verify the accuracy of cash balances and report any discrepancies to the immediate supervisor.
- Prepare daily collection summaries and cash reconciliation reports.
- Ensure timely submission and turnover of collections and financial documents.
- Customer Service and Assistance
- Assist customers with payment-related inquiries and provide clear information regarding billing and payment procedures.
- Maintain a courteous, professional, and customer-oriented approach when handling transactions.
- Address customer concerns promptly and coordinate with concerned personnel when necessary.
- Ensure a smooth and efficient payment experience for customers.
- Documentation and Record Management
- Maintain accurate and organized records of collections, receipts, and other financial transactions.
- Ensure completeness and accuracy of supporting documents for every payment transaction.
- Utilize Microsoft Office applications for data encoding, monitoring, and report preparation.
- Maintain confidentiality when handling customer information and financial records.
- Coordination and Compliance
- Coordinate with the Sales, Service, and Parts Departments regarding payment transactions and documentation requirements.
- Follow established cash-handling procedures, internal controls, and dealership financial policies.
- Ensure compliance with company procedures and applicable financial regulations.
- Perform other finance-related duties as assigned by the supervisor or manager.
QUALIFICATIONS:
- Graduate of any Business-related course
- Good interpersonal and communication skills
- Customer-oriented, adaptable, flexible, and willing to conduct fieldwork
- Able to work effectively in a process-driven environment
- Knowledgeable in Microsoft Office applications
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.
