Jan 8, 2026
Job Summary:
The Service Advisor acts as the main liaison between customers and the service department, ensuring that all vehicle servicing requirements are met efficiently and professionally. This role requires a deep understanding of automotive systems, excellent communication skills, and a commitment to delivering outstanding customer service. The Service Advisor is responsible for assessing customer concerns, preparing service estimates, coordinating with technicians, and ensuring customer satisfaction throughout the service process.
Key Responsibilities:
- Customer Interaction & Consultation:
- Greet customers and listen attentively to their concerns about their vehicles.
- Explain recommended services, costs, and estimated timeframes.
- Provide professional advice based on a thorough technical understanding and a clear understanding of customer needs.
- Service Coordination:
- Create job orders and accurately record vehicle concerns and service requests.
- Coordinate with technicians to ensure correct diagnosis and timely service completion.
- Monitor and update customers on repair status, delays, or additional service departments.
- Documentation & Reporting:
- Prepare service estimates, repair orders, and invoices using the SAP system or other dealership software.
- Ensure accurate recording of customer information and service history.
- Customer Satisfaction:
- Conduct post-service follow-ups to ensure customer satisfaction.
- Address and resolve complaints or concerns in a professional and timely manner.
- Promote dealership service offerings and future maintenance schedules.
- Team Collaborations:
- Work closely with the service, parts, and sales departments to ensure smooth operations.
- Participate in continuous improvement and training programs.
QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in Mechanical Engineering, Automotive Technology, or Marketing
- Work experience in sales or the automotive industry is an advantage.
- Knowledge of the SAP system is a plus
- Expertise in automotive or marketing is an advantage
- Customer-oriented with strong communication skills
- Excellent problem-solving skills
- A driver’s license is an advantage
Note: This is a general job description. Specific responsibilities and requirements may vary depending on the actual role and operational needs within Toyota Cagayan de Oro.
Jan 8, 2026
Job Summary:
The Technical Instructor is responsible for delivering high-quality technical education and training in the field of automotive technology. This role plays a vital part in shaping future automotive professionals by providing comprehensive theoretical knowledge and hands-on training. The instructor will ensure that students are industry-ready and aligned with Toyota standards of excellence.
Key Responsibilities:
- Lesson Delivery & Training Facilitation:
- Prepare and conduct engaging lectures, workshops, and practical sessions on automotive systems and maintenance.
- Deliver lessons using modern instructional methods and tools aligned with Toyota’s training standards.
- Curriculum Development & Evaluation:
- Assist in developing training modules, instructional materials, and assessment tools.
- Continuously evaluate and improve teaching strategies and content based on student feedback and industry trends.
- Student Engagement & Support:
- Provide guidance, mentorship, and support to students in both academic and professional development.
- Foster a positive and productive learning environment that encourages participation and growth.
- Assessment & Reporting:
- Monitor and evaluate student performance through tests, practical exams, and other assessment methods.
- Maintain accurate records of attendance, performance, and training progress.
- Team Collaboration & Development:
- Work closely with other instructors and staff to coordinate training activities.
- Participate in training programs and workshops to enhance instructional skills and stay updated with automotive technologies.
QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in Education or Automotive-related courses
- Strong leadership and team management skills
- Excellent reading comprehension and communication skills
- Proficient in delivering lessons
- Willing to work overtime as needed
- Self-reliant, patient, and adaptable
- Passionate about teaching and mentoring
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the role and level within Toyota Cagayan de Oro.
Sep 17, 2024
QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in Business-related courses (e.g., Business Administration, Accounting, Finance, Management).
- Work experience related to accounting or bookkeeping is an advantage.
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
- Excellent organizational and multitasking skills.
- Ability to work independently and handle multiple tasks in a fast-paced environment.
- Strong communication skills, both oral and written.
- Detail-oriented, with a high level of accuracy in data entry and reporting.
- Able to adapt quickly to changing priorities and assist in various cross-functional activities.
Job Summary:
The Task Force Support staff at Toyota Cagayan de Oro is responsible for providing operational and administrative assistance to various departments, ensuring smooth and efficient workflows. This role involves handling tasks related to data management, accounting support, and compliance monitoring, while also contributing to process improvement initiatives. The ideal candidate must possess a Bachelor’s Degree in a business-related course, with experience in accounting or bookkeeping being an advantage. Proficiency in Microsoft Office tools is essential for success in this role.
Key Responsibilities:
- Provide general administrative support across different departments, ensuring tasks are completed on time and efficiently.
- Handle documentation, filing, and record-keeping of key operational and financial data.
- Assist in the implementation and monitoring of special projects or initiatives led by the task force.
- Perform accurate and timely data entry of financial, operational, and administrative information into internal systems.
- Maintain, organize, and update records for task force projects, ensuring data is easily accessible for review or audits.
- Monitor inventory or equipment usage reports and track office supplies to assist with procurement activities.
- Assist the finance and accounting departments with basic bookkeeping tasks, such as reconciling accounts, processing invoices, and handling expense reports.
- Support in preparing financial reports, as well as the organization and verification of financial records for audits.
- Ensure compliance with internal financial policies and procedures, providing input for process improvements.
- Work closely with multiple departments (e.g., sales, service, parts) to assist in day-to-day operations and address any urgent needs or requirements.
- Coordinate with team members to ensure that task force projects are aligned with company objectives and completed within deadlines.
- Facilitate communication between departments to ensure that key tasks are addressed and completed efficiently.
- Assist in monitoring compliance with company policies, regulatory requirements, and industry standards.
- Prepare and submit regular status reports on the progress of task force activities and special projects to management.
- Identify and address any discrepancies or areas for improvement in operational processes, recommending solutions where applicable.
- Participate in process improvement initiatives by providing feedback and supporting the implementation of new strategies to enhance operational efficiency.
- Help in evaluating existing workflows and suggesting improvements to reduce bottlenecks and streamline administrative procedures.
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.
Aug 22, 2023
Job Summary:
The Credit and Collection Staff is responsible for managing customer accounts, monitoring receivables, and ensuring the timely collection of payments. This role supports the dealership’s financial health by maintaining accurate records, coordinating with customers regarding outstanding balances, and implementing effective collection strategies while maintaining positive customer relationships.
Key Responsibilities:
- Accounts Receivable Management
- Monitor and maintain customer accounts, ensuring accurate recording of receivables.
- Track due accounts and prepare aging reports for management review.
- Ensure proper documentation and filing of credit and collection records.
- Collection and Follow-Up
- Contact customers regarding outstanding balances through calls, emails, or written communication.
- Follow up on overdue accounts and ensure timely collection of payments.
- Coordinate with internal departments to resolve billing discrepancies or account issues.
- Credit Evaluation Support
- Assist in reviewing and verifying customer credit documents and requirements.
- Support the evaluation of customer creditworthiness based on company guidelines.
- Ensure completeness and accuracy of submitted credit applications.
- Reporting and Documentation
- Prepare daily, weekly, and monthly collection reports.
- Maintain organized records of payment transactions and collection activities.
- Assist in the reconciliation of accounts and resolving discrepancies.
- Customer Service and Coordination
- Handle customer inquiries related to billing, payments, and account status.
- Maintain professional and courteous communication when dealing with clients.
- Coordinate with Sales, Finance, and other departments to ensure smooth credit and collection processes.
QUALIFICATIONS:
- Must possess at least a Bachelor’s Degree in Business-related courses
- Fresh graduates are welcome to apply
- Willing to work overtime as needed
- Possesses good communication skills (both verbal and written)
- Flexible, detail-oriented, and highly organized
- Proficient in Microsoft Applications, especially Excel
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the particular role and level within Toyota Cagayan de Oro.
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